The appliance leaves water traces on the floor. What can I do?


When the appliance leaves water traces on the floor, this may have several causes. Please check all possible causes with your appliance.

Possible causes:

You moved the appliance sideways

Only move the appliance forward and backward.

You moved the appliance across a threshold while it was switched on

Make sure the mopping brushes stay in contact with the floor. Switch off the appliance before you pull it over a threshold to prevent water traces on the floor and to prevent water from splashing from the mopping nozzle.

You moved the appliance with its nozzle touching the floor while it was switched off


If you want to avoid water traces on the floor, move the appliance by carrying it by its carrying handle or by tilting it so that it rests on its wheels for easy transport.

You lifted the appliance from the floor immediately after you switched it off

After you switch off the appliance, move it forward and backward a few times to remove the liquid that is present between the two mopping brushes. If you switch off the appliance and lift it up immediately afterward, the water that was present between the brushes leaves a trace of water on the floor.

If the above answer did not help to solve your problem, please contact the Philips Consumer Care Center in your country: Contact Page

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