Try charging the shaver for 2 hours. Then unplug the shaver and check whether it is working.
Perhaps the battery was almost completely empty. This can happen before the first use. When you plug the shaver in, the battery starts charging very slowly to prevent damage. After about 30 minutes, the battery should contain enough power for the charging lights to go on.
If the shaver still does not work after two hours of charging, please contact our Philips Consumer Care Center.
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