If the vacuum cleaner does not switch on, please always check that you charged the appliance correctly. See all possible problems relating to charging below and check these for your appliance.
Possible causes and solutions:
Cause 1: You have placed the vacuum cleaner on the charger with the on/off switch in "on" position.
If you charge the vacuum cleaner with the on/off slide in "on" position, the charging light goes on but the appliance is not charged. Always make sure that the on/off slide on the vacuum cleaner is in the "off" position during charging.
Cause 2: The adapter is not connected properly.
During charging make sure that the adapter/charger is correctly plugged into the wall socket and the charging unit/appliance. If this is not connected properly, the vacuum cleaner will not be charged.
Cause 3: The vacuum cleaner is not placed on the charger properly (FC6152 only).
Always make sure that you place the vacuum cleaner on the charger properly. If the vacuum cleaner is placed on the charger properly, the charging light will switch on and the vacuum cleaner starts charging.
Cause 4: The contact points are dirty (FC6152 only).
If the contact points are dirty, you can clean them with a dry cloth.
If the above solution(s) did not help to solve your problem, please contact Philips Consumer Care Center in your country: Contact Page
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