Why can’t I establish a connection? Why is the connection lost every now and then? Why are there sound interruptions?


  • The baby unit and the parent unit are probably close to the outer limits of the operating range or there is interference from other 2.4 GHz wireless devices. Try a different location, decrease the distance between the units or switch off other 2.4 GHz wireless devices (laptops, mobile phones, microwaves, etc) . It can take up to 10 seconds before the connection between the units is reestablished
  • If the signal is lost, then the parent unit will make a beeping sound (3 quick beeps every 20 seconds).
  • The baby and parent unit might be too close to each other, keep them at least 1.5 meters/ 5 feet away from each other to prevent interference.

Was this document helpful?

Yes No Need to try first

Give us your feedback on this FAQ. What could we have done to to answer your question better?