We're here to help you go digital
You've come to the right place for information and guidance on how to re-tune your Philips products after the nationwide switchover.
We will help you get prepared before the change over as much as we can to ensure that you continue to enjoy your Philips product. For more information about the digital switchover in your area click here.
Want to know how to retune?
We have set up a retune guide for you. click here to view the guide lines
What is the digital switchover?
The digital switchover is a process that has started across the UK. All analogue channels will be turned off on a region by region basis and will be replaced with a newer and stronger digital signal.
When do I switch?
Depending on your area, you will have certain dates provided by Digital UK to let you know when your area is changing over. The switchover will take place in two stages. Full information about the switchover in your area can be found at the digital uk website http://www.digitaluk.co.uk.
How do I switch?
During, after and even sometimes before your area switches over, you will need to retune your digital equipment to receive the new channels and services. For infromation on how to retune your Philips TV or DVD recorder click here.
It's simple to retune
To find the correct retune information for your model of TV select your TV from the drop downlist below. (Your model number can be found at the back of your TV on a white sticker click here to see example), or by pressing 123 654 quickly on your remote control.)
Get E-mail instructions
Visit our contact page to get help with retuning your TV.
Have any questions?
I have the wrong regional Service?
I have retuned but still have no channels?
How do I reset my TV to factory settings?
I am missing the RED BUTTON interactive menu?
DVDR retune and support
To find the correct retune information for your model of DVD recorder select your model from the drop downlist below. (Your model number can be found at the back of your DVDR recorder on a white sticker.)
Get E-mail instructions
Visit our contact page to get help with retuning your DVDR.
Have any questions?
Will Guide+ work after the switchover?
How do I reset my DVDR recorder?
My DVDR recorder is not retaining channels?
We have a wide range of digital products
Some TV's older than 10 years may not have a built in digital tuner and will not work after the analogue channels have turned off. If your TV has a SCART connection, you can simply connect a digital set top box to continue to enjoy the digital services.
To check to see what models of TV's and digital equipment are not supported after the digital switch over click here to view the list.
Need a Set Top box?
Regions affected
Due to important transmission changes from 01- 04 November in many northern cities such as Manchester and Birmingham, you may experience a loss of some or all digital services on your TV. If your area is listed in the table below you will need to retune your TV after the date provided to regain full digital TV services.
| Huntshaw Cross | COM4, COM5, COM6 | 01/11/11 |
| Storeton | COM6 | 01/11/11 |
| Sutton Coldfield | COM6 | 01/11/11 |
| Angus | COM6 | 02/11/11 |
| Caradon Hill | COM5, COM6 | 02/11/11 |
| Fenton | COM6 | 02/11/11 |
| Keelylang Hill | COM6 | 02/11/11 |
| Rumster Forest | COM6 | 02/11/11 |
| Angus | COM5 | 03/11/11 |
| Brierley Hill | COM6 | 03/11/11 |
| Keelylang Hill | COM5 | 03/11/11 |
| Redruth | COM4, COM5, COM6 | 03/11/11 |
| Rumster Forest | COM5 | 03/11/11 |
| Winter Hill | COM6 | 03/11/11 |
| Malvern | COM6 | 04/11/11 |
London switchover dates announced
London will go digital on 4 April 2012, in time for the London 2012 Olympic Games.
Analogue BBC Two will disappear in London and neighbouring parts of Berkshire, Essex, Hertfordshire, Kent, Middlesex and Surrey on 4 April 2012. The remaining analogue channels-BBC One, ITV1, Channel Four and Channel Five-will then be turned off on 18 April 2012.
London's switchover will be the biggest in the UK, affecting nearly twelve million viewers
and extending Freeview coverage to all parts of the capital and neighbouring areas for the first time.
Your questions answered
You've come to the right place for information and guidance on how to re-tune your Philips products after the nationwide switchover.
About the switchover
What is the digital TV switchover?Can I watch analogue TV after the digital switchover?
I am subscribed to a cable service such as Virgin Media/Sky, do I still need to retune?
I want to upgrade my equipment, who do I contact?
Going Digital
Will I need a seperate digital box?My TV does not have a SCART connection can I still use a set top box?
How often do I need to retune my TV?
Troubleshooting
How do I retune?After the switchover my channels are stored differently, how do I change this?
I have tried retuning but I am still having problems?
I have the wrong regional Service?
I have retuned but still have no channels?
How do I reset my TV to factory settings?
I am missing the RED BUTTON interactive menu?
DVDR Support
Will Guide+ work after the switchover?How do I reset my DVDR recorder?
My DVDR recorder is not retaining channels?
Contact us
You've come to the right place for information and guidance on how to re-tune your Philips products after the nationwide switchover.
Having a signalling issue?
To check the signal strength in your area you can contact Digital UK on 0845 650 50 50 or visit http://www.digitaluk.co.uk